FAQs

Training is required for personnel who generate or handle hazardous waste at sites that are classified as large quantity generators or hazardous waste treatment, storage and disposal facilities.
 

For personnel at sites classified as large quantity generators, EPA requires that training be conducted at least annually and updated if you have significant changes in your hazardous waste or procedures.
 

Yes, personnel who work with universal waste must be thoroughly trained in waste handling and emergency procedures relevant to their job responsibilities.
 

Untrained employees can work up to six months without hazardous waste training provided they work under the supervision of a person who has received hazardous waste training.
 

Yes. Personnel at sites classified as small quantity generators must be trained so they are thoroughly familiar with waste handling and emergency procedures relevant to their job responsibilities.
 
Find out more about Hazardous Waste Management Training through Environmental Resource Center's course listing or contact our Customer Service Department. 
 

The Department of Transportation (49 CFR 172.704) makes training mandatory for almost anyone who handles hazardous materials, regardless of the amount. Training is required for employees who perform any of the following job functions:
   • Select, fill or seal hazardous materials packages
   • Label packages or placard vehicles
   • Complete or sign shipping papers and manifests
   • Load or unload vehicles containing hazardous materials
   • Operate vehicles used to transport hazardous materials
   • Provide emergency response information for hazardous materials shipments
 

The DOT requires training at least every three years. However, if there is a significant change in the materials that are shipped, the type of packaging used or the regulations that apply to your shipments - employee training must be updated.
 

 

The term "hazardous materials" is primarily used in the United States for materials that are subject to the DOT hazardous materials regulations. The term "dangerous goods" is used internationally for materials that are subject to the international regulations. Because the US DOT rules incorporate the United Nations Recommendations for the Transport of Dangerous Goods, most dangerous goods are also DOT hazardous materials. But there are significant differences that you must be aware of which are covered in Environmental Resource Center's training.
 
Find out more about DOT Hazardous Materials Training through Environmental Resource Center's course listing or contact our Customer Service Department. They would be happy to help.
 

The International Air Transport Association (IATA) requires training for every employee involved in dangerous goods shipments by air. The International Maritime Organization (IMO) requires IMDG training for employees involved in dangerous goods shipments by vessel.
 
Dangerous goods training is required for employees who perform at least one of these job functions:
   • Classify dangerous goods
   • Load, unload or handle shipments of dangerous goods
   • Manufacture, select, pack or seal packages for shipment of dangerous goods
   • Mark or label packages for shipment
   • Fill out or sign dangerous goods declarations
   • Responsible for the safe transport of dangerous goods
 

IATA requires training at least every two years and IMDG requires training at least every three years.
Find out more about Dangerous Goods Training through Environmental Resource Center's course listing or contact our Customer Service Department. They would be happy to help.
 

Hazard communication training is required for employees who work with or are exposed to hazardous chemicals (any chemical required to have a Safety Data Sheet).  Employees must be trained before working with hazardous chemicals, and their training must be updated whenever they are required to work with new hazards that were not part of the scope of their prior training.
 

Any employees who respond to releases or potential releases of hazardous substances for the purpose of stopping, containing and cleaning up the release must be trained to HAZWOPER technician level. They must receive at least 24 hours of training that covers key topics that will ensure they respond to hazardous substance releases safely and properly.
 
Personnel who perform cleanup operations at waste sites - including Superfund sites, RCRA corrective action sites, or even voluntary cleanup sites - must complete 40 hours of initial classroom instruction that covers key topics required by the HAZWOPER standard.
 
Eight hours of annual refresher training is required for waste site cleanup workers and workers at hazardous waste treatment, storage and disposal facilities. Emergency responders at other sites must have annual training of sufficient duration and content to maintain their competencies.
 

Bloodborne pathogens include blood and other bodily fluids. Any employee with occupational exposure to blood or bodily fluids must be trained in the safe handling of these potentially infectious substances. Training must be updated annually or more frequently if there are significant changes to the substances present in the work environment. Additional training is required for employees who work in HIV or HBV laboratories and production facilities.
 

Lab safety training is required for any employee who works with or is exposed to hazardous chemicals. Training must be provided before any assigment to a work area where hazardous materials are present.

Click here and choose from the variety of seminars we offer. Click on the seminar you would like to attend and you will be provided with the course details as well as a list of available dates and locations. You can complete your registration by clicking on the Register icon. You can also register by emailing our Customer Service staff at service@ercweb.com
 
If you would like to register by phone, our helpful Customer Service Representatives will be happy to assist you at 800-537-2372 or 919-469-1585.
 

After choosing the course(s) that each attendee needs, you will have the option to add contacts. Add each attendee to your address book. Once all attendees have been added, check the box next to each name to register them for the course(s).  
 

Yes. If you register more than two attendees for the same class, the third and each additional attendee receive a 50% discount. We also offer corporate and annual subscriptions.
 
Receive $100 off if you register for Hazardous Waste Management and DOT Hazardous Materials Training in the same city.
 
Additional offers and coupons are emailed throughout the year when you are added to our mailing list.
 

Once you have clicked the register icon, a box that allows you to enter a coupon code will appear on the next page. Enter your coupon code and click "apply coupon." Our ongoing discount of buy two at full price and receive any additional attendees for the same class at half price will be automatically calculated at checkout.
 

Environmental Resource Center's seminars are taken in person and held at various locations throughout the United States. Webcasts are live, web-based versions of our seminars that allow you to log into a training course from any computer at the appointed time. Both seminars and live webcasts are taught by our staff of highly trained environmental consultants and contain the same information and applicable certification.
 

If you cancel or reschedule less than 7 days prior to a seminar, a fee of $50 per seminar will apply. If you cancel on or after the date of the seminar, no refund will be given, however, you may reschedule your training within the next 12 months subject to the $50 per seminar fee. We reserve the right to cancel any seminar if necessary and refund all registration fees.
 

If you are traveling to a seminar location, you will need to make your own hotel reservations. Environmental Resource Center reserves a block of rooms at a discounted rate at the hotel where the training is being held. A link to the hotel is available on our website when you register online, and hotel contact information is provided in the confirmation email we will send you. To ensure that you receive the discounted room rate, indicate that you are with Environmental Resource Center when making your reservations.
 

Email: service@ercweb.com
Phone:  800-537-2372 or 919-469-1585

Online:
Select Courses and choose from any of the webcasts we offer. Click on the webcast you would like to attend and you will be provided with the course details as well as a list of available dates and times. You can complete your registration by clicking on the Register icon. You can also register by emailing our Customer Service staff at service@ercweb.com
 
Phone:
If you would like to register by phone, our helpful Customer Service Representatives will be happy to assist you.
 
Please call 800-537-2372 or 919-469-1585.
 

After choosing the course(s) that each attendee needs, you will have the option to add contacts. Add each attendee to your address book. Once all attendees have been added, check the box next to each name to register them for the course(s).  
 

Yes. If you register more than two attendees for the same class, the third and each additional attendee receive a 50% discount. We also offer corporate and annual subscriptions.
 

Once you have clicked the register icon, a box that allows you to enter a coupon code will appear on the next page. Enter your coupon code and click "apply coupon." 
 

Environmental Resource Center's seminars are taken in person and held at various locations throughout the United States. Webcasts are live, web-based versions of our seminars that allow you to log into a training course from any computer at the appointed time. Both seminars and live webcasts are taught by our staff of highly trained environmental consultants and contain the same information and applicable certification.
 

Instructions will be emailed to you approximately one week before your scheduled webcast training.
 

All you need to participate in a webcast is a computer with an active internet connection. You may test your connection here.
 

The link to the electronic course materials will be loaded into your User Portal on the website the week prior to the class. The instructions for accessing those instructions are included in the webcast instruction email that is sent. You also have the option of purchasing a hard copy of the materials for a $39 plus shipping fee. 
 

Yes. Our webcasts are live, instructor-led courses where you are free to ask questions at any time.
 

The email that you will receive with your login instructions will also contain a link to the test.
 

You will receive your certificate by email within 2-3 business days after submitting your test.
 

Email: service@ercweb.com
Phone:  800-537-2372 or 919-469-1585

Select Course and choose from any of the classes we offer. To complete your registration, click on the Register icon and submit a credit card for payment. You will receive a confirmation email with log-in instructions.
 

You will receive a link with your confirmation email that allows you to begin the training at your convenience.
 

Yes. You will be able to pick up where you left off. 
 

You will need:
   • A device that is connected to the Internet (broadband recommended)
   • An Internet browser, such as Firefox™, Microsoft^® Edge, Google Chrome™, or Apple Safari™
   • Minimum 2GB RAM
   • Headphones or speakers
 

You will be able to access your course materials after logging in to your H.E.L.P.™ dashboard. 
 

If you have any questions during or after your training, please contact Customer Service. 
 

There is not a designated number of test questions that you have to get right to pass the course. It is up to your employer to determine if your performance in the class is satisfactory based on your job functions.
 

Your certificate will be emailed to you when you complete your training. You will also be able to print your certificate from your H.E.L.P.™ dashboard.
 

Yes, continuing education credits awarded are based on the average number of hours the course takes to complete. CEUs are printed on your certificate.
 

Online training classes are self-paced. The length of the classes varies.
 

Your CBT is available for 90 days from the date of purchase. If you need additional time, you may contact Customer Service for assistance.
 

Your certificate is available on your H.E.L.P.^TM dashboard.
 

Email: service@ercweb.com
Phone:  800-537-2372 or 919-469-1585

This generally means your credit card bank has declined the transaction. Usually a quick call to your bank's customer service will clear this up.
 

Call us and we will help you figure it out or take your order over the phone.
Phone: 800-537-2372 from 8am-5pm EST Monday - Friday
 

If you do not receive a confirmation or receipt email, first check your junk or spam folder as some filters will direct it there. If you are still unable to locate the email, contact Customer Service at service@ercweb.com or by phone at 800-537-2372 from 8am-5pm EST Monday - Friday.
 

Select purchase order as your form of payment and you will be prompted to enter the purchase order number. After submitting the order online, please email a copy of your purchase order to service@ercweb.com. You will be able to view your invoice online immediately. 
 

If you are having trouble with the link to download your book, you can login to your user portal. Find the course, and click View Details. You will be taken to the Training Details page, and your course materials can be accessed under Course Materials on the left side of the page. For any further problems, please contact Customer Service at service@ercweb.com or by phone at 800-537-2372 from 8am-5pm EST Monday - Friday.
 
If the online training link has expired, please contact Customer Service for assistance at service@ercweb.com or by phone at 800-537-2372 from 8am-5pm EST Monday - Friday.
 

Please contact Customer Service for assistance at service@ercweb.com or by phone at 800-537-2372 from 8am-5pm EST Monday - Friday.
 

Most products are shipped on the day of the order or the next business day.
If you purchase online training, an email with your login information will be sent to you immediately. If you have not received the email, contact Customer Service at service@ercweb.com or by phone at 800-537-2372 from 8am-5pm EST Monday - Friday.  
 

You may cancel an order online up to 7 days prior to your scheduled training. If it is less than 7 days or after the scheduled date, please contact Customer Service for help. 
 

As a North Carolina-based company, we are required to charge NC sales tax if we ship a product to a NC address. We do not charge sales tax on products shipped out of state, online training, or other types of training.
 

Please feel free to contact our Customer Service Department for help at service@ercweb.com or by phone at 800-537-2372 from 8am-5pm EST Monday - Friday.